How To: Increase Upsells on Your Jobs

Then I’d go to work.

I’d build a relationship with the customer.

 Let them see progress. 

Let them see quality.

Let them see we care.

And sure enough, they’d start asking questions:

“Hey, do you think we should do lighting?”

“Would this look better with a retaining wall?”

“What do you think about finishing that side too?”

And I’d say something like:

“Actually, that’s something the sales guy had suggested. I think you’d love it. I can guarantee you wouldn’t regret it.”

That didn’t feel like a sales pitch. It felt like a recommendation.

And more often than not?

They’d say yes.

Why This Works So Well

There are two reasons this approach crushes:

1. You’ve already absorbed the overhead.

 2. Mobilization, equipment, setup, that’s all done. So any extra work now?

That’s high-margin revenue.

The crew leader has trust.

They’re not seen as a salesperson. They’re a real person, giving real advice on site.

You’re not “selling.”

You’re helping them unlock the vision they held back on.

Want to Make This Happen in Your Business?

Here’s how to start:

Show your crew the rejected line items.

Not just what’s approved … show them what almost made it in.

Encourage conversation.

Tell your crew it’s OK to talk with customers and give suggestions.

Incentivize it.

Give a small bonus for upsells.

If your crew knows they can make $100 for adding a lighting package the customer’s already halfway sold on… they’ll start looking for it.

You don’t need to change your entire sales process.

Just equip your crew with visibility and give them permission to speak up.

You’ll serve your customer better.

You’ll make more money.

And you’ll squeeze every bit of value out of the jobsite you’re already on.

If you’d like to see how SynkedUP works to get all these important details between your salesperson to your crew, hit us up and book a call.